FAQ

Frequently Asked Questions

1. What is Morse code?
Morse code is a system of dots and dashes that represent letters and numbers. It allows messages to be encoded and kept discreet. Our morse code jewellery uses international morse code. 

 2. Are the bracelets adjustable?

Yes! Each bracelet features an adjustable design, allowing you to find the perfect fit for your wrist.

3. What size bracelet should I order?
Our bracelets are available in two sizes: S/M (20 cm) and M/L (22.5 cm). The listed length includes the clasp. To ensure the perfect fit, we recommend measuring your wrist before placing your order.

4. How should I care for my bracelet?
To maintain its beauty, avoid exposing your bracelet to water, perfumes, or harsh chemicals. Store it in a dry place when not in use.

5. How will my bracelet be packaged?
Your bracelet will be carefully packaged and shipped with love. It will include a personalized display card with your decoded message.

6. What is the shipping time?
Shipping times vary by location and are dependent on our shipping provider - Australia Post. We offer both regular and express shipping within Australia. We ship with Australia Post

7. Can I purchase a bracelet as a gift?
Absolutely! Our Morse code bracelets make thoughtful gifts. You can also include a gift message during checkout.

8. Do you offer bulk orders or custom designs?
Absolutely, we would love to help you out with a bulk or wholesale order - please reach out to us directly for more information. 

 

Custom Bracelets

9. How do I customise my Morse code bracelet?
You can customize your bracelet by choosing a word or short phrase (up to 10 characters, not including spaces). Enter your desired text in the personalisation section during checkout.

10. Why is a custom option limited to 10 characters?
Due to the variation in the number of dots and dashes that represents each letter, when calculating the length of a coded message we need to use the specific letters to get an accurate length. We are happy to make message bracelets with more characters but please contact us before placing your order so we can check that your message will fit. 

11. What if I want a longer phrase?
For phrases longer than 10 characters, please contact us before placing your order to ensure we can accommodate your request. 

12. Can I return or exchange my customised bracelet?
Due to the personalised nature of these items, we do not accept returns or exchanges on customised bracelets. Please double-check your wording before finalizing your order.